Fast, Secure & Reliable Shipping for Wholesale Liquidation Orders
Shipping Policy USA ,at Pallet Liquidation USA, we are committed to providing dependable shipping services for wholesale liquidation pallets, truckloads, customer returns, and overstock inventory. Our goal is to ensure every order is processed efficiently, securely packaged, and delivered safely to your destination.
Please review the following shipping policy before placing your order.
Order Processing
All orders are processed after payment has been successfully received and verified.
Typical processing times are:
- Pallet Orders: 1–3 business days
- Truckload Orders: 2–5 business days
- Large Wholesale Orders: Processing time may vary depending on inventory availability.
Orders placed during weekends or public holidays will begin processing on the next business day.
Shipping Destinations
We proudly ship to customers across:
- United States
- Canada
- Mexico
- Europe
- United Kingdom
- Australia
- New Zealand
- Asia
- South America
- Africa
- Caribbean Islands
- Middle East
If your destination is not listed, please contact us before placing your order.
Shipping Methods
We work with professional freight carriers and logistics providers to deliver wholesale merchandise safely.
Depending on the order size, shipping may include:
- LTL Freight
- Full Truckload (FTL)
- Commercial Freight
- International Ocean Freight
- International Air Freight (where applicable)
The shipping method is selected based on the size, weight, and destination of your order.
Shipping Rates
Shipping costs are calculated based on:
- Delivery location
- Shipment weight
- Pallet quantity
- Truckload size
- Residential or commercial delivery
- Liftgate requirements (if needed)
Shipping charges are displayed during checkout or provided by our sales team for larger freight orders.
Freight Delivery
Most wholesale orders are delivered by freight carriers.
Customers should ensure:
- Delivery access is available.
- Someone is present to receive the shipment.
- Commercial delivery information is accurate.
- Residential deliveries requiring liftgate service are requested before shipment.
Failure to provide accurate delivery information may result in additional carrier fees.
Delivery Time
Estimated delivery times vary depending on your location.
Typical delivery estimates include:
- Eastern United States: 2–5 business days
- Central United States: 3–6 business days
- Western United States: 4–8 business days
- International shipments: Delivery times vary depending on customs and destination.
These estimates are not guaranteed and may vary due to weather, carrier delays, or peak shipping seasons.
Order Tracking
When tracking information is available, customers will receive shipment updates after their order has been dispatched.
Freight shipments may include:
- Tracking numbers
- Bill of Lading (BOL)
- Carrier contact information
International Shipping
International customers are responsible for:
- Import duties
- Customs fees
- Taxes
- Local government charges
These charges are determined by your country’s customs authorities and are not included in product prices or shipping fees unless specifically stated.
Shipping Insurance
Orders may include shipping insurance when available through the freight carrier.
Customers are encouraged to inspect shipments immediately upon delivery and report any visible damage before signing the freight receipt.
Damaged Shipments
If your shipment arrives damaged:
- Inspect the shipment before accepting delivery.
- Note any visible damage on the carrier’s delivery receipt.
- Take clear photographs of the shipment.
- Contact our customer support team within 48 hours of delivery.
Prompt reporting helps us work with the freight carrier to resolve shipping issues as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Incorrect addresses, phone numbers, or delivery instructions may result in:
- Shipping delays
- Additional carrier fees
- Returned shipments
Additional shipping charges caused by incorrect information are the responsibility of the customer.
Lost Shipments
If a shipment appears lost during transit, our logistics team will work directly with the freight carrier to investigate and provide updates.
While we strive to resolve all shipping issues promptly, investigation timelines depend on the carrier’s procedures.
Shipping Restrictions
Certain products may have shipping restrictions depending on:
- Country regulations
- State laws
- Carrier limitations
- Hazardous material classifications
Customers are responsible for ensuring purchased products may legally be imported into their destination.
Business Hours
Our shipping department operates during the following hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday
10:00 AM – 2:00 PM (EST)
Sunday
Closed
Need Shipping Assistance?
If you have questions regarding freight rates, delivery schedules, international shipping, or your order status, our customer support team is here to help.
Email: info@palletliquidation.us
Phone: +1 213-347-9589
Thank You
Thank you for choosing Pallet Liquidation USA.
We appreciate your business and remain committed to providing secure packaging, dependable freight services, and professional customer support for every shipment.
